WHEN WILL MY BOOKS ARRIVE AND OTHER IMPORTANT QUESTIONS

SHIPPING AND DELIVERY

When will my books arrive?

Your very exciting order of books will be with you in 7 to 10 working days.

How much is local (SG) shipping?

Shipping to all addresses in Singapore is FREE! FREE! And no minimum purchase is required. Happy shopping!

What about shipping internationally?

Shipping costs to international addresses will be calculated automatically at the checkout.

can i get my books sooner?

We will do our best! If you have a special request, please put it in the notes section at the checkout and we'll definitely revert as quickly and as positively as we can.

ORDERS AND PAYMENT

how can i make payment?

You may pay using Visa, MasterCard, Amex, Shop Pay, PayPal, Apple Pay and Google Pay.

We'll also be able to take PayNow and bank transfers. All the details will be sent to you at the checkout.

I would like to make a purchase for my school/organisation. what should i do?

YAY! Please shop as you would on a webstore and at the checkout, select PURCHASE ORDER FOR SCHOOLS / ORGANISATIONS. You will not need to make payment at this point.

We'll send you a quotation within 5 days and that can be submitted to your school's finance/purchasing department so that a PO can be requested.

An invoice will accompany the delivery of your order.

my order is damaged / i would like to exchange it for something else. what happens now? 

I'm so, so sorry! If your book is damaged, please send us an email with a picture of your sad order within three days of receiving it and we will organise for an exchange.

If you would like to make a swap for a different title, you may visit us at The Magic Book Bus or at Closetful of Books headquarters within three days of receiving the order. Exchanges can only be made on books in pristine condition and only with items of the same or higher value.

i would like to gift a book. can you make it special?

Always. Leave us a note at the checkout and we'll include a dedicated notecard and put a ribbon on your book(s)!

HELP ME!

i can't find the book i want. help! 

Please don't panic. Use the chat button at the bottom of the screen or give us a call at 6908 5510. We'll call on the book fairy to help!

the book i want is out of stock. help!

Please use the chat button or send us an email to get in touch. Let us know which title you're desperate for and we'll do our best to bring a copy in just for you!

BONUS, DELICIOUS, DELIGHTFUL THINGS

are there book signings happening?

I'm sorry, no. We miss real-life book signings too. Let us make it up to you with some signed books. You'll find them in the AUTOGRAPHED BOOKS AND BOOKPLATES section.

is there a bookstore we can visit in-person?

Why, yes there is! And it's no ordinary bookstore. It's a bookstore in a bus! Come visit and explore The Magic Book Bus between 6 to 14 November 2021 at:
National Library Plaza | 6 - 7 Nov⁣
The Arts House | 8 - 14 Nov⁣

WHAT ABOUT THE SWF TOTE BAGS?

There are tote bags, t-shirts and socks because SWF wouldn't be complete without some festival swag!

This year, the festival has joined forces with O+ by OGS (@_o.plus) to bring you a special merchandise collaboration! Inspired by Sandro Botticelli’s 'The Birth of Venus', 'The Modern Goddess' is a playful take on the theme ‘Guilty Pleasures’.

It features Girl, the favourite hit single from 'Sincerely, Singles' @sincerelysingles, an original comic series documenting poignant and hilarious musings of modern relationships.

All this deliciousness can be found here.

Erm, is there a discount?

YES! In addition to free local shipping, we're celebrating the Singapore Writers Festival with a 10% off all titles. The prices reflected are after the discount.

INSTEAD OF GOING THROUGH THE WHOLE PAGE,

call
6908 5510

email stories@closetfulofbooks.com